During Mike’s career he lived and worked at customer’s locations all over the world, 25 of those years outside the United States. His entire career centered around jet engine operations, maintenance and warranty in the Aerospace Industry. He progressed from Technical Field Representative to Director of Customer Services in the Mediterranean Rim to Engine Quality Assurance Manager at the Pratt & Whitney Manufacturing Division in Long Beach. His early career was spent working with the United States Navy and Air Force, including time in Pakistan and Israel. Later assignments were with air lines throughout the USA, Asia, Europe and the Middle East.
His racing career started in boats with him winning the American Power Boat Association, New England Region, Rookie of the Year 1970. Upon retiring he returned to racing as Team Owner and Driver of USA Racing in the Champ Car and Lucky Dog Endurance Racing series.
teachings of a Mentor
My entire career centered around jet engine operations, maintenance and warranty in the Aerospace Industry. I do not know of another arena where being proficient in the STEM disciplines of science, technology, engineering, and math are more important. At each customer location, I was able to bring the right mix of each STEM area to ensure the safe, economical and profitable operation of their fleet. Over my career I progressed from Technical Field Representative to Director of Customer Services in the Mediterranean Rim, and, the position I had when I retired, Engine Quality Assurance Manager, Pratt & Whitney Manufacturing Division, Long Beach.
In the early 2000’s I was asked to work with a Chinese airline struggling with reliability issues and warranty claims. Establishing an atmosphere of trust with this customer was first and foremost. Once that was accomplished, I was able to analyze their operations procedures and warranty contracts. Very quickly, two things became obvious. 1) Operationally, they were fine and just needed to clean up a few procedures. 2) Their warranty issues were actually a misunderstanding of the contracts they had with the company. All their claims were, in fact, covered under contract. Happy customer.
While being well-versed in the technical aspects of a STEM career, my expertise falls more on the human relations side of those disciplines. To move forward a team must have a single vision and goal. That can only be achieved by interaction and understanding. My key strengths are observation, analysis, and communication.
The ability to deal with personalities, cultures and unique situations. During my career, I lived and worked at my customer’s locations all over the world. I spent 25 of those years outside the United States. The early years were with the United States Navy and Air Force, including time in Pakistan and Israel. Later were many assignments with foreign and domestic airlines throughout the USA, Asia, Europe and the Middle East.
American Power Boat Association, New England Region, Rookie of the Year 1970
USA Racing Team Owner & Driver, Champ Car and Lucky Dog Endurance racing series
Athena Racing is a STEM Education extracurricular program for young ladies in high school and gap year who are pursuing careers in the Automotive, Motorsports and Transporation industries.